Privacy Policy

Introduction

Rain Games respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information.

Information We Collect

We may collect personal information, including:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details
  • Order history
  • IP address and website usage data

How We Collect Information

We collect information when you:

  • Place an order
  • Contact customer support
  • Subscribe to marketing communications
  • Interact with our website or social media pages

How We Use Your Information

We may use your information to:

  • Process and fulfil orders
  • Provide customer support
  • Send order updates and tracking information
  • Improve our website and services
  • Prevent fraudulent activity
  • Send promotional communications (where permitted by law)

Payment Information

Payment transactions may be processed through third-party payment providers. Rain Games does not store full credit card details on its servers.

Disclosure of Information

We may disclose personal information to:

  • Shipping and logistics providers
  • Payment processors
  • IT service providers
  • Professional advisers
  • Government authorities where required by law

We do not sell customer personal information to third parties.

Data Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

Access and Correction

Customers may request access to or correction of their personal information by contacting us.

Marketing Communications

Customers may opt out of promotional emails at any time using the unsubscribe link provided in communications.

Cookies

Our website may use cookies and analytics tools to improve user experience and website functionality.

Changes to this Policy

Rain Games may update this Privacy Policy from time to time. Updated versions will be published on our website.